PRIVACY POLICY

  1. Introduction

    Western Mailing Limited (referred to in this policy as “we” and “our”) is committed to protecting your personal information and ensuring compliance with New Zealand’s Privacy Act and any amending or supporting legislation. Our Privacy Policy applies to anyone who visits our website, buys or uses our Products and Services, or interacts with us.

  2. Purpose

    This policy serves to inform how we will meet our Privacy Act obligations when collecting, protecting, using and disclosing your information.

  3. Collection

    We may collect the following information from you.

    When you visit our website:

    We will collect the statistical information your browser reveals when visiting sites such as your IP address, the date and time of your visit, the pages and links on our site you accessed, your device’s operating system and browser type along with some incidental settings such as the screen resolution and language setting you use.

    We also collect statistical information about the use of our site via cookies such as how many people visit and which pages they view. You can, at any time, disable this functionality on your device and delete any cookies that were previously stored.

    If you choose to send us a contact request message, we will collect the information you have elected to

    provide us such as your name, phone number, email address, and message information.

    When you use our social media channels:

    If you choose to send us a message, we will collect the information you have elected to provide us such as your name, phone number, email address and message information.

    When you work with us or contact us:

    We will collect the information you choose to provide us such as your name and contact information along with any other information needed to provide you with service or fulfil your request. If, while doing business with us you provide us with someone else’s personal information, you warrant that you are authorised to do so and have complied with all applicable data protection laws in disclosing this information to us.

    When our clients provide information about you:

    We may be provided with information about you from clients who use our services to communicate with you. For example, we may collect your contact information to post you a letter or send you an email on behalf of our client, along with the content of the letter or email they are sending you.

  4. Use

    We use the information we are given to:

    • Respond to and engage with you directly or on behalf of our client.

    • Consider you for employment with us.

    • Improve our products and services, including the performance of our website and social media channels.

    • Deliver the services you ask us to supply.

    • Invoice or pay for services provided to us.

    • Operate our business and for any other purpose you authorise.

  5. Disclosure

    Occasionally, we may need to share your information to fulfil a request you have made of us, to deliver our services, operate our business or as required by law. We will only disclose the information given to us to the limited extent necessary and in accordance with this Privacy Policy and our contractual obligations with our clients.

  6. Protection

    We are committed to protecting your privacy and appreciate the trust placed in us to do so. We take all

    reasonable steps to ensure the information we hold about you is protected against misuse, loss and unauthorised access or disclosure.

  7. Requests

    You can request the personal information we have gathered from you, or it’s correction or deletion, at any time, by emailing our Privacy Officer at privacy@wm.co.nz or by writing to our Privacy Officer at PO Box 48104, Blockhouse Bay, Auckland 0644.

  8. Complaints

    If you think your rights have been breached, you can make a written complaint to our Privacy Officer or contact the NZ privacy Commissioner at https://www.privacy.org.nz/your-rights/making-a-complaint-to-the-privacy-commissioner

  9. Policy Changes

    We may vary this policy from time to time by updating it on our website. These changes may reflect changes in applicable laws or regulations, changes to our data collection and processing practices, or changes to our business, Products or Services.
    We encourage you to review our Privacy Policy periodically for such changes.